Report a Complaint

Is there something wrong? it does not run as expected, a product is defective or incorrectly delivered? Please contact us via the contact form or using the return form. We try the problem as quickly and effectively as possible to solve for you. Contact by email you will receive always within one working day a feedback from us to plan. The problem will always be corrected within 14 days.


At Koi and Pond Centrum Netherlands revolves around the pond and, therefore, at this stuff! We like to keep our service more than stable. So even if you have a comment for improvement, please let us know.

Complaints must be made within two weeks after discovery of the defect to be reported.